Xoom Falling Fast

Xoom, that online remittance website that has made strides years back, is slowly deteriorating. Compared to the fast transactions and remittances that they can send to countries like the Philippines and India, they have really dwindled in services, putting outrageous constraints to people who were really satisfied with their service.

The worst thing is, when you ask for explanations regarding cancelled transactions, they do not give you an explanation. They say it is confidential and cannot be disclosed. If that is the case, then why did they even bother putting up customer service support? Talk about quality service, Xoom is a clear example of a good business going bad and will soon be defunct.



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